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This is a customer focused role and will involve tasks such as training, customer support and service inquiries, fault finding and programming aiming to optimize customer utilization of our technology and providing Ad-hoc demonstrations when required by the business.

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Summary

We are looking for a Senior Applications Engineer, responsible for providing pre- and post-sales support directly to customers in Belgium and Netherlands, for our metrology products. Alongside supporting peers with technical support as a Senior within the team.

This is a customer focused role and will involve tasks such as training, customer support and service inquiries, fault finding and programming aiming to optimize customer utilization of our technology and providing Ad-hoc demonstrations when required by the business.

Job Responsibilities

  • Provide support using various Hexagon products including CMM and portable metrology products and utilize software products as PC-DMIS, Quindos, Q-DAS, and more.
  • Deliver on-site and online applications support and resolve customer challenges efficiently.
  • Conduct Application tasks and ensure timely completion of customer deadlines.
  • Drive Continuous Improvement initiatives within the department.
  • Develop training material and deliver training sessions regarding new products and enhancements.
  • Maintain customer compliance regarding safety standards.
  • Providing Ad-hoc presales demonstrations when required by the business.
  • Assisting with the scheduling of team workload.
  • Act as lead role to guide a team to ensure Hexagon exceed customers’ expectations regarding Application delivery.
  • Role model to the Applications team.
  • Be the lead contact for support and services team.
  • Support the Service Manager and provide cover in their absence.

Qualifications

  • 5+ years of experience in metrology and/or mechanical engineering.
  • Proficiency in Microsoft Office and experience working with an ERP system.
  • Familiarity with CAD and ability to read technical drawings.
  • Team management experience.
  • Readiness to travel and deliver trainings, services and demonstrations to our customers.

What we offer

You will be taking on a versatile role where you can use all your skills and experience as a Senior Applications Engineer. This could also be a great stepping stone to progress to managerial and team lead roles further down the line.

When not meeting with customers, you will be working from our cool new office in the Brainport Industries Campus (BIC) in Eindhoven.

At Hexagon you will expand your skills and experience, working with cutting edge hi-tech products for a market leader in the space of manufacturing, autonomous solutions and IT.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

About Hexagon

Hexagon is a global leader in sensor, software and autonomous solutions. We are putting data to work to boost efficiency, productivity, and quality across industrial, manufacturing, infrastructure, safety, and mobility applications. Our technologies are shaping urban and production ecosystems to become increasingly connected and autonomous – ensuring a scalable, sustainable future. Hexagon’s Manufacturing Intelligence division provides solutions that utilise data from design and engineering, production and metrology to make manufacturing smarter.

To apply for this job please visit career74.sapsf.eu.