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The Inside Sales Specialist will liaise with our sales management team and customers to maximise our customer service internally and externally in terms of order processing.
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Mission
The Inside Sales Specialist will liaise with our sales management team and customers to maximise our customer service internally and externally in terms of order processing.
Main responsibilitie
- Manage order entry
- Detect and create new opportunities
- Prepare and send quotes, first level price negotiations, receive and process customer orders
- Help customers and distributors define the right products to meet their needs, helping them solve any issues
- Establish offers on our products
- Process order documentation: manage return of goods, repairs, and customer complaints
- Control and follow the delivery process
- Maintain rapport with suppliers; credit control; stores/despatch; customers
- Coordination of retrofit activities and service engineers´ agendas
- Exchange information with the sales team for the associated customer accounts ensuring customer & company satisfaction
- Be aware of and adhere to relevant company procedures
Requirements
- Technical and/or commercial diploma, experience preferably in a commercial environment in B2B, technical products and industrial sector
- Valuable experience in a sales department with a full understanding of the management of customer orders
- Proficient use of: Sage Line 1000; CRM; ERP software
- Relevant review applications
- Proficient level of Dutch
- Fluent English
- Teamwork mind
- Results-oriented, ready to go the extra mile
- Self-motivated and well organised
- Adaptable, sense of responsibility, flexible and open-minded
- Communication skills: able to work in changing environments while constantly interacting and sharing information
What we offer
- Location: Breda
- Salary in accordance with experience and qualifications
- Full-time and permanent contract
and additional benefits, such as:
• Discretionary annual bonus
• Training customized initiatives
• Long-term opportunities for professional development in an international company
• Referral program with paid compensation
• Online wellbeing benefits to ensure mental well-being
• A collaborative and inclusive culture of sharing and teamwork
——————————————————————————————————–At Renishaw we believe that our success is powered by welcoming a workforce of diverse and talented people. Through encouraging an inclusive culture, where all our employees are free to be themselves, we can achieve our core values: Innovation, Inspiration, Integrity, and Involvement. We believe in a culture of diversity to attract the best people, be part of the best environments and adapt to our diverse customers. We provide equal consideration for employment to all qualified applicants without regards to race, colour, religion, sex, gender identity, sexual orientation, experience, background, age, perspectives and abilities. Renishaw is an equal opportunity employer and is committed to provide any reasonable accommodation for differently abled candidates. Should you have any difficulty during the recruitment process, or require any reasonable adjustments please contact the recruitment team at hr.emea@renishaw.com. Please click here for further information about diversity and inclusion at Renishaw.
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To apply for this job please visit renishaw.wd3.myworkdayjobs.com.