In industries where precision is everything-like thin film deposition and coatings-even small inconsistencies in gas flow control can mean the difference between perfect product quality and costly rework or downtime. For one thin film deposition systems manufacturer, their flow meter manufacturer couldn’t provide technical support which nearly compromised their production line.
Fortunately, Brooks Instrument stepped in – delivering not only the technical support but also the responsiveness and application expertise that rebuilt the manufacturer’s confidence in their equipment. This is a story of how engineering excellence and deep technical knowledge helped turn frustration into confidence. Read more
